1. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Full name
• Email address
• Phone number
• Mailing address
• Date of birth
• Passport, identification, or immigration-related information
• Health and medical information relevant to immigration medical examinations
• Appointment information
• Insurance information, if applicable
• Payment and billing information
• Information submitted through contact forms, appointment requests, emails, text messages, or phone calls

We may also automatically collect certain information when you visit our website, including:

• IP address
• Browser type and version
• Device information
• Operating system
• Pages viewed
• Referral sources
• Website usage activity
• Cookie and analytics data

2. How We Use Your Information

We may use your information to:

• Schedule, manage, and confirm appointments
• Provide immigration medical examination services
• Complete required immigration medical documentation and reporting
• Verify identity and eligibility for services
• Process payments and billing transactions
• Respond to inquiries and customer service requests
• Send appointment reminders and administrative communications
• Improve our website, services, and patient experience
• Analyze website traffic and usage patterns
• Comply with legal, regulatory, governmental, and public health requirements
• Protect the security and integrity of our business and systems
• Send marketing communications where consent has been provided

3. Medical Information and Confidentiality

Immigration Spot Clinic takes the confidentiality of medical information seriously.

Medical information collected during examinations and consultations is used solely for healthcare services, immigration-related medical requirements, and compliance with applicable laws and regulations.

We maintain reasonable administrative, technical, and physical safeguards designed to protect medical and personal information against unauthorized access, use, disclosure, alteration, or destruction.

Where applicable, we comply with federal and state laws governing the privacy and security of health information.

4. Information Sharing and Disclosure

We do not sell, rent, trade, or otherwise share your personal information with third parties for their independent marketing purposes.

We may disclose information as necessary:

• To government agencies, immigration authorities, and public health authorities as required by law or immigration regulations
• To laboratories, diagnostic facilities, and healthcare providers assisting with required medical testing
• To payment processors and service providers supporting our operations
• To comply with legal obligations, court orders, subpoenas, or lawful governmental requests
• To protect the rights, safety, property, patients, staff, or operations of Immigration Spot Clinic
• In connection with a business transaction such as a merger, acquisition, or sale of assets

5. Website Forms and Communications

When you submit information through our website, appointment request forms, contact forms, email communications, telephone calls, chat features, or other communication channels, we use that information to:

• Respond to your inquiries
• Schedule appointments
• Provide requested services
• Deliver administrative and service-related communications

By providing your contact information, you consent to receiving communications from Immigration Spot Clinic regarding your appointments, services, and requests.

6. SMS Communications and Consent

By providing your mobile phone number through our website, forms, appointment requests, or other communications, you expressly consent to receive text messages from Immigration Spot Clinic.

Transactional Messages

• Appointment confirmations
• Appointment reminders
• Scheduling updates
• Follow-up communications
• Customer service communications
• Important clinic notifications

Marketing Messages

• Promotional offers
• Service announcements
• Educational content
• Special clinic updates
• Other marketing communications for which consent has been obtained

Message frequency may vary depending on your interactions with our clinic. Message and data rates may apply according to your mobile carrier's plan.

You may opt out of receiving SMS messages at any time by replying STOP to any text message. After opting out, you may receive a final confirmation message confirming your unsubscribe request.

For assistance, reply HELP or contact our office directly.

Your consent to receive text messages is not a condition of purchasing services or receiving medical care.

SMS communications may be delivered through third-party providers that assist us in transmitting messages. These providers are authorized to use your information solely for the purpose of delivering communications on our behalf.

7. Cookies and Tracking Technologies

Our website may use cookies, web beacons, pixels, analytics tools, and similar technologies to improve website functionality and user experience.

These technologies may collect information regarding:

• Browsing behavior
• Device information
• Website interactions
• Advertising effectiveness
• Visitor preferences

We may use tools such as Google Analytics, Google Ads Conversion Tracking, Meta Pixel, and other website analytics and advertising platforms.

You may disable cookies through your browser settings; however, some website features may not function properly as a result.

8. Advertising and Remarketing

We may use third-party advertising and analytics providers to help us understand website usage and deliver relevant advertisements.

These providers may use cookies, pixels, and similar technologies to collect information about your interactions with our website.

You can manage advertising preferences through your browser settings and through applicable advertising platform privacy controls.

9. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, misuse, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure. Accordingly, we cannot guarantee absolute security.

10. Data Retention

We retain personal and medical information for as long as necessary to:

• Provide healthcare services
• Fulfill immigration-related requirements
• Maintain business records
• Comply with legal and regulatory obligations
• Resolve disputes
• Enforce agreements

Retention periods may vary depending on applicable laws and regulations.

11. Your Privacy Rights

Depending on applicable law, you may have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of eligible information
• Withdraw consent where applicable
• Request information regarding how your data is used
• Opt out of marketing communications

To exercise these rights, please contact us using the information provided below.

12. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of those third-party websites. We encourage you to review their privacy policies before providing any information.

13. Children's Privacy

Our website is not directed toward children under the age of 13.

We do not knowingly collect personal information from children through our website without appropriate parental consent. If we become aware that personal information has been collected from a child in violation of applicable law, we will take reasonable steps to remove such information.

14. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time.

Any updates will be posted on this page with a revised Effective Date. Your continued use of our website or services after changes become effective constitutes acceptance of the revised Privacy Policy.